Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools weve used in the past. Interesting side note to what someone else mentioned - Amazon is in the process of moving from Chime to Slack for IM, and AWS is probably the fastest group to migrate… but we’re still using Chime’s video-chat/meetings functionality and are working together with Slack on the integration between the 2. The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals. Maybe worth exploring is something like Community edition of Rocket Chat? Not sure if it can do the SSO part. Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video. At the same time, there are a handful of user management tools available too. These offerings come with everything you would expect from a UC app, including conferencing, chat, call recording, and instant messaging. Slack is one of many examples that just does all of this better. Microsoft Teams vs Amazon Chime: Features After the basic free option, Chime comes in two higher-tier plans called Plus and Pro. and side effects like Chime’s reply/quote using markdown is just clunky. Slack’s partnership with Amazon Chime makes sense for both parties. Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video. The top 2 are easily the biggest issue for me personally. Every action in a room generates an unread notification.Can’t organise rooms in folders/sections.I also don’t like just adding opinion without reason, so here’s my top 5 “disappointments” with Chime (I’ll focus on chat/general issues only, rather than video calling): I wouldn’t recommend it, and have had customers use it (against my recommendation) and later throw it out. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. I work at AWS, and like many dislike Chime. Microsoft Teams using this comparison chart. Amazon Chime is a secure and all-embracing communications service created by Amazon Web Services (AWS). If you're posting a technical query, please include the following details, so that we can help you more efficiently:ĭoes this sidebar need an addition or correction? Tell us here Launched in 2017, the Amazon Chime app lets you organize video conferences and business calls with people from inside and outside your organization. public IP addresses or hostnames, account numbers, email addresses) before posting! ✻ Smokey says: join local green-oriented community groups to fight climate change! Not sure if Amazon Chime, or Microsoft Teams is the better choice for your needs No problem Check Capterras comparison, take a look at features. Note: ensure to redact or obfuscate all confidential or identifying information (eg. News, articles and tools covering Amazon Web Services (AWS), including S3, EC2, SQS, RDS, DynamoDB, IAM, CloudFormation, AWS-CDK, Route 53, CloudFront, Lambda, VPC, Cloudwatch, Glacier and more.
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